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Dymo Rhino Pro

Why do I get poor / faded print from my Dymo Rhino Pro?

I have an electronic label maker that is printing poorly. The print on the label is either very light, incomplete, or striped. How can I resolve this?

Solution 1:
Replace the existing batteries with a new/fresh set of alkaline batteries. The print head requires a significant amount of battery power to ensure proper printing on the label. Light print on the label may be an indication that the batteries need to be replaced.

Solution 2:
Replace the existing tape cassette with a new tape cassette. Light printing may be an indication of bad label stock.

Solution 3:
Using the special brush supplied with your label maker (located on the inside cover of the cassette compartment) or a cotton swab with a soft solvent (e.g. rubbing alcohol), carefully clean the transporter roller and print head. Dust, dirt, or glue may accumulate on the rubber transport roller or print head inside the cassette compartment and adversely affect print quality.

If the solutions listed above do not resolve the problem, please contact DYMO Technical Support to obtain a Return Material Authorization (RMA) Number.



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PRINTERS
· RhinoPro 1000
· RhinoPro 3000
· RhinoPro 3000 Kit
· RhinoPro 5000
· RhinoPro 5000 Kit

OPTIONS
· Hard Carry Case
· AC Adapter

LABELS
· Polyester White
   3/8" 1/2" 3/4"
· Polyester Metallic
   3/8" 1/2" 3/4"
· Flexible Nylon White
   1/2" 3/4"
· Flexible Nylon Yellow
   1/2" 3/4"

HEATSHRINK TUBES
· White
   1/4" 3/8" 1/2" 3/4"
· Yellow
   1/4" 3/8" 1/2" 3/4"

RESOURCES
· FAQ's
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· NEED LABELS?
· Partners

LINKS
· Labelcity Hot Deals
· Labelcity Shop
· Labelcity News

Labelcity, Inc. is the largest specialist online retailer of Dymo, CoStar and Seiko label printers and supplies. With over 16yrs intimate experience in Dymo/CoStar and Seiko products we have built up a community of over 35,000 customers. Our philosophy is based solely on Customer Service and we are always willing and able to meet the needs of our customers.

Tollfree phone: 1-888-999-6333 | International Phone: +1 570-325-9800 | Tollfree fax: 1-866-999-5533
email: sales@labelcity.com

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