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About Labelcity, Inc.
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Labelcity is a specialist supplier of Dymo, CoStar and Seiko Labeling products,
with more than 40,000 customers in USA/Canada.
Unlike many of our competitors, we have over 16 years of intimate experience with 'personal label
printers' or as some may say 'desktop label printers'. We deal in Label Printers and Supplies.... nothing more, nothing less.
Our origins date way back to the introduction of CoStar Label Printers more than a decade ago. Since then
we have grown to become the largest 'dedicated' source of supplies for Dymo, CoStar and Seiko Label Printers.
The "Labelcity Difference" really lies in the fact that we focus so heavily on these items. Most other retailers
offer them as just another product amongst the 10,000+ other items they sell. Our narrow product range
allows us to "stay in tune" with users of Dymo, CoStar and Seiko label printers, meaning that we can offer
the right items, at the right price and in the right time frame.
Our US operation serves the entire USA/Canadian market and many international countries in Europe and Asia.
Our Customer Service staff are available 8am-8pm (Mon-Fri, Eastern). Outside these hours we are constantly
monitoring email and facsimile correspondence. We have staff located in Europe and as far away as Australia.
This gives us a timezone advantage of being able to respond to customer enquiries virtually 24hrs a day.
Over 90% of orders we receive are shipped that same business day. We use arguably the best freight companies
on the planet (UPS, FedEx, US Post) to deliver orders to our customers, fast and efficiently.
Our whole company philosophy is based on CUSTOMER SERVICE and we are constantly asking customers for feedback
in an effort to improve the service we provide.
And probably one of the most important reasons for our success is that we actually own the inventory that we
are selling on this website. Many of our competitors don't actually carry stock. They might publish the fact
that they have inventory 'available', but that is typically an inventory level of a major distributor (which
might only get updated daily). These companies will take your order and then either (i) order the items in before
shipping to you, or (ii) have your order drop-shipped from a distributor. We actually have stock sitting
in our warehouse which gives us total control over inventory. So if we say we have 100pcs of an item in stock,
we definitely do have it. And if we say your order is definitely going to ship 'today', that means we have committed
stock from our own inventory.... and it will ship today - no excuses !
click here for Contact Details
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