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Privacy Policy


Please read this Privacy Statement carefully before viewing/using this website. By using this website you have accepted the terms of our Privacy Policy. The terms and conditions of use as well as the content of the website are subject to change at any time without prior notice.

PRIVACY IS IMPORTANT
Your privacy is as important to us as it is to you. We respect your right to have your details kept in a safe and secure manner, and trust that our privacy policy properly explains what information we collect and how it is used.

INFORMATION WE COLLECT
Labelcity only collects relevant information for processing of the tasks listed below (see udner "WHAT WE USE YOUR INFORMATION FOR"). We only collect the basic information that is required to perfom these tasks, such as : your name, company name, address (billing/delivery), e-mail, phone number, fax number, credit card details (for payment of orders)

WHAT WE USE YOUR INFORMATION FOR
Labelcity uses your information for the following (but not limited to) purposes: processing and following-up of orders you might place with us, delivering Promotional or News items to you at your request, answering your questions, sending you information at your request, providing you with historical details of your transaction history with us.

WHY DO WE COLLECT YOUR EMAIL ADDRESS? 
We run a ZERO-SPAM policy. Some people ask why we need to collect email addresses, and the answer is very simple. (i) our system actually uses your email address to update you on your order status, (ii) your email address can be used as your login name, and (iii) your email address is the 'key' to updating you on your password should you forget it. We do not send spam and we do not sell, swap, give away or trade our customers/suppliers details. Soon after you have registered your account with Labelcity or made your first purchase, we might send you one single 'Welcome' email which will tell you where you can find resources such as Support/Warranty information, Promotions and News items pertaining to your purchase.

WHAT WE DON'T USE YOUR INFORMATION FOR
Labelcity does NOT buy, sell, swap, share or trade Customer/Vendor information with any other party. There are no exceptions to this rule. Our database is our biggest asset, and we simply do not share it's contents with anyone. Furthermore, as mentioned above, we run a ZERO-SPAM policy, so you won't ever receive unsolicited promotional materials from Labelcity.

COOKIES AND DATA COLLECTION
This website automatically captures IP addresses which helps us to prevent fraud, diagnose problems with our computer system and to ensure the security of your visit to this site should you proceed to make a purchase and use our high-level 128-bit encrypted checkout procedure. Furthermore, this website uses a simple cookie which enables you to create a shopping cart and navigate your way through our checkout. We do not use IP addresses or information collected by the simple cookie for any other purpose than the ones listed here.


If you have any questions relating to our usage policies, please feel free to contact us directly using the following contact details:

Telephone:
Tollfree from within the USA (888) 999-6333
From outside USA +1 (570) 325-9800

Facsimile:
Tollfree from within the USA (866) 999-5533
From outside USA +1 (570) 325-2990

Email:
Customer Service : sales@labelcity.com
Technical Support : support@labelcity.com
Feedback : feedback@labelcity.com

Labelcity, Inc.
PO Box 450
Jim Thorpe  PA  18229